Privacy Policy

Effective Date: July 21, 2025

This Privacy Policy governs information collected on candlelightdinner.co.in ("Site") and applies to Coffee ‘n’ Candles (“we”, “us”, “our”). It outlines what data we collect, why we collect it, and how we protect and use it.

1. Information We Collect

• a. Information You Provide: Name, email, phone, booking details, feedback.
• b. Automatically Collected: IP address, browser, device, usage logs, cookies.
• c. Cookies: For personalization, analytics, and remembering preferences.
• d. Children’s Data: Site is for age 13+. No intentional collection from minors.
• e. Billing Data: If applicable to payments, address, transaction history.

2. How We Use Your Information

• To manage and confirm bookings
• To communicate via email, WhatsApp, or calls
• To improve services, features, and website experience
• To send updates, offers (if opted-in)
• To comply with legal or safety requirements

3. Cookies & Other Tracking Technologies

We use cookies and similar technologies for analytics, preferences, and personalization. You may disable cookies via your browser, although this could limit site functionality.

4. Sharing Your Information

• We do not sell personal data
• May share with:
• Service providers (WhatsApp API, booking tools, email platforms)
• Legal authorities when required or necessary for safety

5. Data Security

We use industry-standard measures to protect your data during transit and storage, but no method is completely secure.

6. Retention & Access

• We retain personal data only as long as needed for business or legal purposes
• You have the right to access, update, correct, or delete your data upon request

7. Data Controller

CNC is the data controller and responsible for all personal data collected via the Site.

8. Your Rights

• Access, correct, delete your data
• Opt out of marketing communications anytime
• Withdraw consent (where applicable), without affecting necessary processing

9. Children’s Privacy

We do not intentionally collect personal information from children under 13. If discovered, data will be deleted promptly.

10. Links to Other Sites

Our site may contain links to third-party websites with different privacy policies. We have no control over them and encourage you to review their policies.

11. Policy Updates

We may update this policy and revise the “Effective Date.” Material changes will be communicated where required. Continued use of the Site signifies your acceptance.

12. Contact Us

For questions or to exercise your privacy rights, email: support@candlelightdinner.co.in

Additional Details (from HR Spot model):

Collected Information Includes:

• Form inputs: contact, preferences, booking info
• Server logs: IP, pages visited, clicks, session duration
• Cookies for preference and analytics data

Security and Breach Notification

All provided data is stored on secure servers. You are responsible for safeguarding login credentials. If a breach is detected, we will notify users and authorities promptly.

Consent

By using this Site or submitting information, you consent to data collection and processing for the specified purposes. You may withdraw consent as permitted by law but this may limit site functionality.